Impersonate other users


The old navigation will be removed from Jira Align in early 2024.
Learn more about the upcoming changes

You can impersonate another user for testing purposes.

Anyone can be given access to impersonate, but you have to be a Super Admin to impersonate a Super Admin. The system role permissions to impersonate are available in your administration settings.

To impersonate another user:

  1. If you’re using the new navigation, select your avatar in the top navigation bar and then select Impersonate.
    If you’re using the old navigation, select User Menu by selecting your avatar in the menu on the left, and then select Impersonate.
  2. In the dropdown menu, select the user you want to impersonate. You can view users’ system role next to their name.
  3. Select the Impersonate button.

To stop impersonating a user, log out of Jira Align, and then log back into your account.

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